Privacy Policy

Squiggly Lines Store

Last updated: April 2026

1. Who We Are 

Squiggly Lines Store (“we”, “us”, “our”) operates this website and is the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following personal data:

Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details

Automatically Collected Data

  • IP address
  • Browser type and device information
  • Website usage data (via cookies)

3. Legal Basis for Processing 

Under General Data Protection Regulation, we must have a legal basis to use your data:

We rely on:

  • Contractual necessity – to process and deliver your order
  • Legal obligation – for tax and accounting requirements
  • Legitimate interests – to improve our services and prevent fraud
  • Consent – for marketing emails and non-essential cookies

4. How We Use Your Data

We use your data to:

  • Process orders and payments
  • Deliver products
  • Communicate order updates
  • Provide customer support
  • Improve our website
  • Send marketing (only with consent)

5. Cookies & Tracking

We use cookies to:

  • Enable website functionality
  • Analyse traffic
  • Personalise content

You will be asked to accept or reject non-essential cookies when visiting our site.

6. Sharing Your Data

We only share data with trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping providers
  • Website hosting platforms

All third parties are GDPR-compliant and process data under strict agreements.

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequate protection decisions

8. Data Retention

We retain your data only as long as necessary:

  • Order data: up to 6–7 years (legal requirement)
  • Marketing data: until you withdraw consent

9. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: officialsquigglylines@gmail.com

10. Complaints

You have the right to lodge a complaint with your local authority:

  • Data Protection Commission

11. Data Security

We use appropriate technical and organisational measures, including:

  • SSL encryption
  • Secure payment processing
  • Access controls

12. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect their data.

Terms & Conditions 

Data Protection Clause

We process personal data in accordance with our Privacy Policy and GDPR.

User Responsibilities

You agree to provide accurate personal information and not misuse the website.

Limitation of Liability

We are not liable for indirect or consequential damages unless required by law.

 

Refund & Shipping Policies 

While GDPR mainly affects data, EU consumer law also applies:

Returns 

Customers have the right to:

  • Cancel orders within 14 days of delivery (cooling-off period)
  • Receive a full refund (excluding shipping unless faulty)